How we handle your information.
Kayala's Tech Academy (“Company”, “we”, “our”, or “us”) operates this website and provides training programs, mentorship, and technology-based services.
This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our platform.
By accessing or using our services, you agree to this Privacy Policy.
Information We Collect
We collect different types of information to provide and improve our services.
When you fill forms, register, or contact us, we may collect:
- Full name
- Phone number (WhatsApp preferred)
- Email address
- Educational qualification
- Course interested
- Experience level (Beginner / Intermediate / Advanced)
- Preferred batch timing
- Any queries or doubts submitted
- Course enrollments
- Interaction with mentors
- Submitted assignments and projects
- Communication history
- IP address
- Browser type and version
- Device information
- Pages visited
- Time spent on pages
Note: We do not store sensitive banking data like OTPs or passwords.
- Billing details
- Transaction records
How We Use Your Information
We use your information for the following purposes:
- Course enrollment and access
- Providing mentorship and training
- Managing student progress
- Understand user behavior
- Improve website performance
- Enhance learning experience
- Course updates
- Batch schedules
- Offers and announcements
- Support responses
- Prevent fraud or misuse
- Maintain platform integrity
- Comply with legal obligations
Sharing of Information
We respect your privacy and do not sell your personal data. We may share your information with:
- Trainers, mentors, and support staff
- Payment gateways
- Hosting services
- Analytics tools (e.g., Google Analytics)
- When required by law or legal processes
Data Security
We implement strong security measures including:
- Secure servers and databases
- Restricted data access
- Encryption and authentication systems
No method of transmission over the internet is completely secure.
Data Retention
We retain your information:
You may request deletion of your data (subject to legal obligations).
- As long as your account is active
- For legal and compliance requirements
- For internal analytics and reporting
Cookies & Tracking Technologies
We use cookies and similar technologies to:
You can disable cookies through your browser settings, but some features may not work properly.
- Improve website performance
- Personalize your experience
- Analyze traffic and usage
Analytics & Advertising
We may use third-party tools such as:
- Google Analytics
- Ad platforms (Google Ads, Meta Ads)
- User behavior
- Website performance
- Marketing effectiveness
Communication Policy
We may contact you via:
You can opt out of promotional messages anytime by contacting us.
- Phone calls
- WhatsApp messages
Third-Party Links
Our platform may contain links to external websites.
We are not responsible for the privacy practices of those third-party websites.
Children's Privacy
Our services are not intended for individuals under the age of 13.
We do not knowingly collect data from children.
Your Rights
You have the right to:
To exercise your rights, contact us using the details below.
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent
Changes to This Policy
We may update this Privacy Policy periodically.
Updates will be posted on this page with a revised date.
Disclaimer
While we take all reasonable precautions, we cannot guarantee complete security of data transmitted over the internet.
Use of our platform is at your own risk.
Contact & Grievance
If you have any questions or concerns:
3rd Floor, Vasavi Sky City, 305, Gachibowli Cir, Telecom Nagar, Gachibowli, Hyderabad, Telangana 500032
Phone: +91 99512 11854
Email: info@kayalas.com
We aim to resolve all issues within 30 days.